News EEMG
ACER publishes presentation on the results of 6th Annual Report on Market Monitory Monitoring the Internal Energy Market
The Consumer Protection and Empowerment volume looks at the performance of European energy markets from the final household consumer perspective. The volume explores how the relevant Third Package provisions were transposed into national legislation. It analyse in depth public service obligations, consumer information rights, consumer choice, consumer complaints and the protection of vulnerable consumers. The report also elaborates on the existence and effectiveness of consumer protection mechanisms and includes a set of recommendations on how to further enhance consumer rights.
Provedor do Cliente EDP 2016 ANNUAL REPORT
Provedor do Cliente EDP issues 2016 Annual Report
ENGIE MEDIATOR's 2016 Annual Report
ENGIE Mediator issues 2016 Annual Report
EDF Mediator's 2016 ANNUAL REPORT
EDF Mediator issues 2016 Annual Report
DEFENSOR DEL CLIENTE DE ENDESA 2016 ANNUAL REPORT
ENDESA Mediator issues 2016 Annual Report
EEMG takes part in NEON Event : How to protect New Consumers?
Last 21th of March EEMG participated in the panel discussion "Ombudsmen and ADR for energy prosumers and active consumers" held in Brussels.
EEMG ATTENDS BEUC CONFERENCE CLEAN ENERGY FOR ALL EUROPEANS? WHAT'S HOT AND WHAT'S NOT FOR CONSUMERS?
EEMG representative attended ‘Clean Energy for all Europeans? What’s hot and what’s not for consumers’ held in Brussels last 9th March 2017.
EEMG attends ACER-CEER Joint Conference : Towards a future proof EU Energy Market Design
In light of the European Commission's "Clean Energy for All Europeans" proposals, ACER and CEER hosted a joint conference to discuss key issues last 23-24 January 2017.
EEMG 2016 ANNUAL MEETING
Last 29th and 30th September 2016 EEMG members attended 2016 Annual Meeting in Paris hosted by ENGIE and EDF
EEMG tooks part in the Workshop on Designing a consumer Code for New Energy Consumer - 10.02.2016
EEMG participated in the last round table : New Energy Market.
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