Benefits of
Our Mediation

  • It is fast: it takes no more than 2 months
  • It is free: costs are supported by the companies. Mediation for the customer is free of charge and does not require the presence of a legal representative.
  • It helps to protect the consumer: it brings to light cases which are unlikely to be handled by the Courts on account of the disproportion between the claim value and the cost of legal proceedings.
  • It is impartial: mediators have the compromise to act impartially by contract.
  • It is effective: agreements and resolutions are guaranteed.
  • It is a transparent and a confidential process.
  • It is voluntary: customers take the decision to enter into the mediation process and see it thought of their own free will without being deprived of any rights to legal protection offered by judicial bodies.
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